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R2A R2A CRMPowered by Ready To Answer

[ CRM · OMNICHANNEL · AI ]

Turn your WhatsApp and Instagram into a channel that closes sales

Everything your business needs, from getting started to scaling: chats, customers, calls, CRM and artificial intelligence. And you choose who answers: Laura, your team, or a Ready To Answer agent.

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24/7 AI-powered service 100% cloud-based Bilingual support (EN / ES)
How R2A CRM works with Laura AIMessages from WhatsApp, Instagram, Messenger and, soon, TikTok reach Laura AI, who talks with the customer and logs the opportunity in R2A CRM for your team to follow up. 01 · MESSAGE COMES IN 02 · LAURA REPLIES 03 · LOGGED AND HANDLED LAURA AI Talks using the Ready to Answer sales method WhatsAppincoming messageInstagramdirect messageMessengerincoming messageTikTokcoming soonYour teamtakes over if neededR2A CRMlogs the lead and stageYour customergets an instant reply
  1. 01

    Message comes in

    Your customers write on WhatsApp, Instagram or Messenger.

  2. 02

    Laura replies

    Laura AI answers instantly using your company's sales method.

  3. 03

    Logged and handled

    The opportunity is saved in R2A CRM and your team steps in to close the sale.

R2A CRM in a nutshell

R2A CRM is a sales and customer service platform created by Ready To Answer LLC. It brings together your WhatsApp, Instagram and Messenger chats, your leads, your pipeline, your calls and your email campaigns in one place. It includes Laura AI, an artificial intelligence sales advisor who talks with your customers using your company's sales method.

CHANNELS

WhatsApp, Instagram and Messenger

LANGUAGES

English and Spanish

LAURA AI PLANS

From US$145 per month

Every unanswered message is a sale going cold

Customers message you when they are ready to buy. If you are slow, they buy elsewhere.

R2A CRM brings it all together, and Laura talks for you.

01

You reply late, and the customer goes to a competitor

The customer asks, waits, and buys wherever they got an answer first. Laura replies instantly, even when your team is busy or off the clock.

02

Your team, scattered across phones

Every rep on a personal WhatsApp with no shared history. With R2A CRM everyone works from one inbox, and the chats belong to the company.

03

Nobody follows up

Interested leads go cold and quotes get forgotten. The CRM organizes every opportunity by stage and keeps notes for every customer.

The channels where your customers already message you

WhatsApp Business
Instagram Direct
Facebook Messenger
TikTok

coming soon

r2acrm.com / omnichannel
R2A

R2A CRM

Powered by Ready To Answer

Omnichannel
Leads
Pipeline
Calendar
Calls
Marketing
Reports
Laura AI
Settings

Conversations

Search conversations...
All 12Unread 4Assigned
MG

María González

10:23

Hi, do you have availability?

2
CR

Carlos Rivera

09:41

I'd like more information

1
AL

Ana López

Yesterday

Thanks, perfect

DT

David Torres

Yesterday

Can you send me the catalog?

LP

Laura Pérez

Mon

I need to reschedule my appointment

MG

María González

Instagram · New inquiry

Laura onAssign
MG
Hi, do you have availability this week?

10:23 AM

Laura AI

Hi María! Of course. Do you prefer morning or afternoon?

10:23 AM · sent by Laura

MG
Afternoon, please.

10:24 AM

Type a message...Send

Customer profile

MG

María González

Prospect

Phone

+57 3•• ••• ••••

Email

m•••••@email.com

Stage

NewContactedQuoteClosing

Tags

InterestedNew

Notes

Asked for an afternoon appointment. Laura already confirmed availability.

Illustrative inbox view with sample data.

Conversations by channel

Sales pipeline

New

Contact

Quote

Closing

Sales funnel

Interested
Qualified
Proposal
Closing

Sample dashboards with illustrative data.

LAURA AI · YOUR SALES ADVISOR

Not a menu chatbot. An advisor who talks to sell

Laura understands context, replies naturally, spots opportunities and knows when to hand the chat to a person. She works with your sales method and your company's data, and you can turn her off whenever you want.

Hi, do you have an opening for a dental cleaning this week?

LAURA AI · REPLIED AUTOMATICALLY

Hi! Of course. Do you prefer morning or afternoon?

Afternoon, please.

Laura is typing…

Turn Laura off

1

Receives and understands

Reads what the customer wrote, on any channel.

2

Replies and guides

Answers using your method and your company's data.

3

Spots the opportunity

Detects whether the customer wants to buy and logs it.

4

Hands off to your team

A person takes over the chat when the case calls for it.

How to get started

1

Connect your channels

WhatsApp, Instagram and Messenger in a single inbox.

2

Tell Laura how your business sells

Your products, your prices and your service style. You review everything before it goes live.

3

Turn Laura on and measure results

Choose Autonomous, Copilot or Off to fit your operation. Turn her off in one click.

You decide how much Laura works

Let her answer for you, only after hours, or turn her off. You are always in control.

Autonomous

Recommended

Laura answers for you

She replies on her own, following the rules you set, and hands the chat to a person when needed. Turn her off in one click.

Copilot

Your team approves

Laura drafts the reply and your rep reviews and sends it in one click.

Off

You hold the key

Pause Laura in one chat or across the whole company, anytime.

What R2A CRM includes

Sales, customers, calls, email, reports and artificial intelligence on one platform. And more modules on the way.

Lists

Organize and work your contact lists.

Dashboard

Your key numbers at a glance.

Leads

Every lead, with full history.

Sales pipeline

Move every deal through its stages.

Enrolled clients

Track clients already enrolled.

Customer management

Data, notes and purchases for every customer.

Insurance clients

Your insurance book, organized.

Quoting tool

Prepare quotes in minutes.

Calendar

Appointments, reminders and follow-ups.

Calls

Call and log every contact.

Goals and commissions

Your team's sales goals and commissions.

Marketing

Email campaigns for your customers.

Omnichannel

WhatsApp, Instagram and Messenger in one inbox.

Laura AI

The AI advisor who talks with your customers.

Reports

Measure channels, team and sales.

Users and permissions

Each person sees only what they should.

Settings

Tailor the platform to your business.

AI that scales with your growth

Choose the conversation volume your business needs.

Home

US$ 145 /mo

Up to

3.000

conversations per month

  • Omnichannel inbox
  • Laura AI included
  • Automatic replies by topic
Choose plan

Grow

US$ 260 /mo

Up to

8.000

conversations per month

  • Everything in Starter
  • More users on your team
  • Reports by channel
Choose plan

MOST POPULAR

Pro

US$ 390 /mo

Up to

15.000

conversations per month

  • Everything in Grow
  • For sales teams
  • Priority support
Choose plan

Enterprise

Tailored to you

From

30.000+

conversations per month

  • High conversation volume
  • Multiple channels and teams
  • Custom proposal
Talk to sales

When the plan limit is reached, Laura stops answering new conversations and your team keeps working; you can add conversations anytime. WhatsApp separately bills messages Laura sends beyond the first 1,000 service messages per month per number, directly to each company.

R2A AI Growth

Customers who message you searched for you first

R2A AI Growth is our platform to build your website and rank it on Google and in AI assistants.

We do local and national SEO so you get found in your city and state, across the United States and Latin America, plus GEO so ChatGPT, Gemini and Google AI understand what you sell.

Get found, and when they message you, Laura is ready.

See R2A AI GrowthLearn more about R2A AI Growth →
01

Websites

Your website, built to sell and easy to find: clear for people and readable for search engines.

02

SEO

We work on what Google looks at: titles, descriptions, structure, speed and useful content, so it shows you when people search.

03

GEO

So AI assistants like ChatGPT, Gemini or Google AI understand your business and can cite you when someone asks about what you sell.

No one can guarantee the top spot on Google or that an AI will recommend you. What can be done is build a solid foundation, publish useful and truthful content, and measure results.

What searchers see

dental clinic in your city

www.yourbusiness.com › services

Your business: dental clinic in your city

Dental cleaning, orthodontics and more. Book on WhatsApp or on our website.

AI ASSISTANT

Where can I get a dental cleaning?

One option is Your business, a dental clinic in your city. You can book an appointment on WhatsApp.

Sources: yourbusiness.com

Illustration with sample data. Actual results depend on each business and each search engine or assistant.

Pay only for what you need

Your company is unique, and your CRM should be too. We configure R2A CRM and R2A AI Growth around your processes, modules, users and sales needs.

Omnichannel only

Your channel inbox, without AI. Assignment, tags, notes and quick replies.

Request a quote

One channel + Laura AI

Laura on the channel you choose, with automatic replies by topic.

Request a quote

All channels + Laura AI

Laura on every channel you connect. You choose the mode. Priced by conversations.

Request a quote

R2A AI Growth: websites, SEO and GEO

Build your website and rank it on Google and in AI assistants. Quoted to your needs.

Request a quote

Full R2A CRM

Omnichannel, Laura AI, leads, pipeline, customers, calls, calendar and marketing.

Request a quote

Request a custom quote →

R2A CRM for insurance agencies

From first message to policy, in one place. Your team handles chats, qualifies interest, schedules the call and organizes documents. Advice, quoting and enrollment are always done by a licensed agent. Compatible with your agency's quoting tools and links.

Show me the CRM for my agency
LeadsSales pipelineQuoting toolPoliciesCallsCalendarGoals and commissionsMarketing

INSURANCE MODULE · COMING SOON

Laura prepares the case. The licensed agent decides.

Collects only permitted data and asks for the customer's consent before the agent works with their information.

Hands the case to the agent with a summary ready for the call.

She does not quote prices, determine eligibility or enroll plans. A person always does that.

Technical insurance matters are always handled by your team, not by AI.

Frequently asked questions about R2A CRM and Laura AI

What is R2A CRM?

R2A CRM is a sales and customer service platform that brings WhatsApp, Instagram and Messenger into one inbox, along with leads, pipeline, calls and email campaigns. It includes Laura AI, an artificial intelligence sales advisor. It is built by Ready To Answer LLC.

What is Laura AI and how does it work?

Laura AI is an artificial intelligence sales advisor. She reads what the customer writes, replies using your company's sales method and data, spots opportunities and hands the chat to a person when needed.

Does Laura reply on her own or do I approve every message?

You choose between three modes: Autonomous, where Laura replies on her own 24/7 or during the hours you set; Copilot, where Laura drafts and your team approves each message; and Off, where only your team replies. You can change it in one chat or across the whole company anytime.

What if Laura doesn't know the answer?

She doesn't make it up. She hands the chat to a person on your team and leaves a summary of the conversation.

Can Laura make mistakes?

Like any AI assistant, she can make mistakes. That's why she follows rules she cannot skip: she doesn't invent prices, doesn't confirm payments and hands off to a person when the customer asks. You can also review her conversations and turn her off.

Which channels does it work with?

WhatsApp, Instagram and Facebook Messenger. TikTok is coming soon.

How much does it cost?

Laura AI plans start at US$145 per month: Starter (up to 3,000 conversations), Grow (up to 8,000, US$260 per month) and Pro (up to 15,000, US$390 per month). For 30,000 conversations or more, we prepare a custom proposal. CRM modules are quoted to your needs. WhatsApp separately bills messages Laura sends beyond the first 1,000 service messages per month per number.

What counts as a conversation?

Each customer who messages you counts as one conversation for 24 hours, no matter how many messages are exchanged.

What happens if I reach my plan limit?

Laura stops answering new conversations, but your team keeps working from the CRM. You can add conversations or change plans anytime.

Do I need technical skills?

No. Your team uses a chat-like screen, and we help you with the initial setup.

Is my data secure?

Each company's data is kept separate from all others, and each person sees only what their role allows.

Does it work in English and Spanish?

Yes. Laura replies in the language your customer writes in.

Does it work for insurance agencies?

Yes. The CRM includes modules for insurance agencies, such as leads, pipeline, quoting and policies. Technical insurance matters are always handled by a person on your team, not by AI. Laura's insurance module is coming soon.

What is R2A AI Growth?

R2A AI Growth is Ready To Answer's platform to build websites and rank them with SEO and GEO, so your business shows up on Google and in AI assistants.

What is GEO?

GEO is Generative Engine Optimization. It means presenting your business information clearly and verifiably so AI assistants like ChatGPT, Gemini or Google AI can understand and cite it.

What is the difference between SEO and GEO?

SEO aims to rank your page well in search results on engines like Google. GEO aims to have AI assistants use and cite your information when they answer a question. They complement each other and share the same foundation: clear, truthful, well-structured content.

Can you guarantee first place on Google or that an AI will recommend me?

No. Nobody can guarantee that. What can be done is build a solid technical foundation, publish useful and truthful content, and measure results.

How do I book a meeting?

Pick a day and time on this page's calendar and leave your details. We'll confirm by email or WhatsApp.

Who is behind R2A CRM?

Ready To Answer LLC, a U.S. company since 2011, providing BPO solutions and dedicated sales and customer service teams.

For businesses like yours

RetailHealthcareServicesInsuranceEducationAnd more

Technology backed by people

Developed and backed by Ready To Answer LLC, a U.S. company since 2011, providing BPO solutions and dedicated sales and customer service teams.

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Let's build something better.

Tell us what your company needs. Whether it's a full operation managed by us or a single dedicated professional, let's find the best way forward together.

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